We only source merchandise from socially responsible businesses with ethical manufacturing practices. Our branded products are manufactured in the United States & China. Depending on your location we ship our products from one of three international warehouses, we have a warehouse in China, Australia and the United States.
SHIPPING TIME AND REFUND
Our fulfillment partner fulfills orders within 1-3 business day (Mon-Fri), a timeline which does not include Weekends or Holidays. Once the order is fulfilled you will receive a tracking number to your email which you can use on our website. Please remember that the delivery of your order is the responsibility of the shipping carrier (USPS, Fedex, DHL). Your product will arrive within 7-15 days due to temporary delays from COVID-19.
In short, we do offer refunds & returns but only for unopened packages or products that were defective upon arrival. Due to sanitary concerns & health/safety if the product has been used, we can accept a return or a refund.